Privacy Policy
Your privacy is important to us. This policy explains how Nordary Logistics collects, uses, and protects your personal information in compliance with UK data protection law.
Table of Contents
1. Introduction
Nordary Logistics Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics services or visit our website.
This policy applies to all personal data processing activities carried out by Nordary Logistics Ltd, including our website, mobile applications, and logistics services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Company Details
Nordary Logistics Ltd
Registered in England and Wales
Company Number: 12345678
London, United Kingdom
Data Protection Contact
Email: privacy@nordary.com
Phone: +44 20 7946 0958
Post: Data Protection Officer
Nordary Logistics Ltd, London, UK
3. Data We Collect
3.1 Personal Data
We may collect the following personal information:
- Identity Data: Name, username, title, date of birth
- Contact Data: Billing address, delivery address, email, telephone numbers
- Financial Data: Bank account and payment card details
- Transaction Data: Details about payments and logistics services
3.2 Technical Data
- Internet protocol (IP) address, browser type and version
- Time zone setting, operating system and platform
- Device information and unique device identifiers
3.3 Usage Data
- Information about how you use our website and services
- Pages visited, time spent, and click patterns
4. How We Use Your Data
Service Delivery
- • Process and fulfill logistics orders
- • Manage customer accounts
- • Provide customer support
- • Process payments
Business Operations
- • Improve our services
- • Conduct data analytics
- • Ensure network security
- • Legal compliance
5. Legal Basis for Processing
Contract Performance
We process your data to fulfill our contractual obligations when providing logistics services.
Legitimate Interests
We process data for business operations, security, and service improvement where balanced against your rights.
Legal Compliance
We process data to comply with legal obligations under UK law and regulations.
6. Data Sharing
We do not sell your personal data to third parties.
We may share your data only in specific circumstances as outlined below.
Service Providers
We may share data with trusted partners who assist in delivering our logistics services, including shipping companies, payment processors, and IT service providers.
Legal Requirements
We may disclose your data where required by law, regulation, or court order, or to protect our rights and property.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Typical Retention Periods:
- • Customer account data: 7 years after account closure
- • Transaction records: 7 years as required by UK law
- • Marketing data: Until consent is withdrawn
- • Website usage data: 2 years maximum
8. Your Rights
Under UK GDPR, you have several rights regarding your personal data:
Right of Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your data
Right to Restrict Processing
Limit how we use your data
Right to Data Portability
Receive your data in a usable format
Right to Object
Object to certain processing activities
9. International Transfers
We primarily process data within the UK. Where we transfer data outside the UK, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under UK GDPR.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data encrypted in transit and at rest
Access Controls
Strict access controls and authentication
Regular Audits
Ongoing security assessments
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Enquiries
Email: privacy@nordary.com
Phone: +44 20 7946 0958
Response Time: 30 days maximum
Postal Address
Data Protection Officer
Nordary Logistics Ltd
London, United Kingdom
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.